Welcome to the Amool Resort Help Center! We’re here to assist you with any questions or concerns you may have regarding your stay, bookings, or services.
1. Reservations & Booking
How do I make a reservation?
You can book your stay directly on our website by selecting your check-in and check-out dates, choosing a room type, and completing the payment process. You may also contact our reservations team at [your contact email/phone number] for assistance.
Can I modify or cancel my booking?
Yes, you can modify or cancel your reservation based on our cancellation policy. Please check your booking confirmation email or contact our support team for assistance.
What payment methods do you accept?
We accept major credit/debit cards, net banking, and digital wallets. Payment details are securely processed through our trusted payment gateway.
2. Resort Services & Amenities
What facilities does Amool Resort offer?
Our resort offers:
✔ Luxury accommodations
✔ Swimming pool & spa services
✔ Multi-cuisine restaurant & bar
✔ Adventure & recreational activities
✔ Conference & banquet facilities
Do you offer Wi-Fi and parking?
Yes, we provide free Wi-Fi across the resort and complimentary parking for our guests.
3. Check-in & Check-out
What are the check-in and check-out times?
✔ Check-in: 2:00 PM
✔ Check-out: 11:00 AM
Early check-in or late check-out requests are subject to availability and additional charges.
Do I need an ID for check-in?
Yes, all guests must provide a valid government-issued ID (passport, driver’s license, or Aadhaar card) at check-in.
4. Policies & Guidelines
What is the resort’s cancellation policy?
Our cancellation policy varies based on the type of booking. Please refer to your confirmation email or contact our team for details.
Is smoking allowed in the resort?
We have designated smoking areas. Smoking inside rooms or restricted zones may incur a penalty.
Are pets allowed?
Currently, we do not allow pets on the resort premises.
5. Contact Us
Need more help? Our team is available 24/7 to assist you.
📞 Call us: 9123456789
📧 Email us:Amoolresorts@gmail.com
📍 Visit us: Honnavar & Gokarna
We look forward to welcoming you to Amool Resort for a relaxing and memorable stay!